Returns consist of items bought directly from the online shopping cart and sold within the United States. We will refund, exchange, or give a store credit within 20 days of purchase. Sale returns outside of the United States will be on individual basis at this time.

Special Orders consist of items that are not sold directly from our online shopping cart. These sales are mostly for items that are not part of our normal sales business. The policy is no return on these items which will include Motors, Engine Kits, Frames, and other items that will be specified as Special Orders before the order is placed. We will issue refunds on items that are part of our normal course of sales. Some items may be subject to restocking fees if they need to go back to our vendor. These restocking fees are the fees that our vendor charge us for returns.

Freight charges will not be reimbursed and freight on returns will be paid by the customer.

Please e-mail us at Sales@aerocycleco.com  regarding any returns or exchanges.

We will do our best to make every customer happy but we do need to have these policies.